Parable Software, Inc. dba FactoryEdge
SMS Terms & Conditions
Last updated: August 20, 2026
Parable Software, Inc. is the legal business entity and registered A2P brand.FactoryEdge is a DBA and trade name of Parable Software, Inc. These terms apply to internal operational SMS notifications sent by Parable Software, Inc. dba FactoryEdge.
Program description
Parable Software, Inc. dba FactoryEdge operates an internal operational SMS alerting program for authorized company personnel. Messages may include service outage alerts, backup failures, SSL certificate warnings, infrastructure notifications, system health alerts, and service recovery notices. This program is not used for marketing and is not offered to customers, prospects, or the general public.
Consent
Authorized internal recipients voluntarily provide their mobile phone number to Parable Software, Inc. dba FactoryEdge and verbally consent to receive automated operational SMS notifications. Recipients are told that message frequency varies, message and data rates may apply, and that they may reply STOP to opt out or HELP for help. Consent to this SMS program is separate from any other agreement or communication channel.
Message frequency and charges
Message frequency varies based on system conditions and operational events. During an incident, multiple alerts or recovery notifications may be sent. Message and data rates may apply.
Opt out
Reply STOP to cancel and stop receiving FactoryEdge operational SMS messages.Other standard opt-out keywords supported by the messaging provider may also be honored.
Help
Reply HELP for help. You may also contact Parable Software, Inc. dba FactoryEdge at (310) 643-9656 for assistance with the SMS program.
Delivery
Message delivery is subject to wireless carrier availability and network conditions. Wireless carriers are not liable for delayed or undelivered messages.
Privacy
Information associated with the SMS program is handled according to theSMS Privacy Policy. Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.
Changes to these terms
Parable Software, Inc. may update these terms as the FactoryEdge operational notification program, carrier requirements, or applicable rules change. The current version will remain available at this page.